Shipping Information

At Elite Fragrances, we are committed to ensuring your order is carefully packed and delivered in the fastest and most reliable way possible. Our perfumes, body lotions, car diffusers, and home fragrances are handled with care from dispatch to delivery.

Processing Time

Orders are processed within 24–48 hours after payment confirmation
Orders placed on weekends or public holidays will be processed on the next working day
You will receive a confirmation message once your order has been dispatched

Delivery Timeframes

Delivery times depend on your location:

Local (within city/major areas): 1–3 business days
National deliveries: 2–5 business days
Remote areas: 3–7 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.

Shipping Rates

Delivery fees are calculated based on your location and order size
The exact shipping cost will be shown at checkout before payment
Occasional promotions may include free delivery offers

Order Tracking

Once your order has been shipped, you will receive:

A tracking number (if available)
Delivery updates via WhatsApp, email, or SMS depending on your contact details

Delivery Partners

We work with trusted local courier services to ensure safe and reliable delivery of your fragrances.

Incorrect or Delayed Deliveries

If your order is:

Delayed beyond the estimated timeframe
Delivered to the wrong address
Missing items

Please contact us immediately so we can resolve the issue quickly.

Important Notes

Please ensure your delivery details are correct at checkout
Elite Fragrances is not responsible for delays caused by incorrect address information
Orders cannot be redirected once dispatched