Terms and Conditions

Welcome to Elite Fragrances. By accessing or purchasing from our website or store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Elite Fragrances supplies elegant and long-lasting perfumes, body lotions, car diffusers, and home fragrances made from premium ‘A’ Grade oils inspired by international best-selling brands. All products are subject to availability.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Orders

All orders placed are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our discretion
Once an order is confirmed, you will receive an order confirmation via email or WhatsApp

3. Pricing

All prices are listed in the applicable local currency
Prices may change without notice
We strive to ensure all pricing is accurate, but errors may occur. In such cases, we reserve the right to correct pricing before dispatch

4. Payments

Full payment is required before orders are processed and shipped
We accept approved payment methods displayed at checkout or communicated during ordering
Orders will not be dispatched until payment is confirmed

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier conditions
Elite Fragrances is not responsible for delays caused by third-party delivery services or incorrect customer information
Please ensure all delivery details are accurate at checkout

6. Returns & Refunds

Due to the nature of fragrance and personal care products:

Returns are only accepted for damaged, defective, or incorrect items
Items must be reported within 48 hours of delivery
Used or opened products cannot be returned unless faulty

For full details, refer to our Refund & Return Policy.

7. Product Information

Product descriptions are provided as accurately as possible
Fragrances are inspired by international brands but are not affiliated with or manufactured by those brands
Minor variations in packaging or scent may occur between batches

8. Liability

Elite Fragrances is not liable for:

Any allergic reactions or sensitivities to products
Misuse of products after delivery
Indirect or consequential damages resulting from use of our products

We recommend testing products before full use if you have sensitive skin.

9. Intellectual Property

All content on this website, including branding, product descriptions, images, and logos, belongs to Elite Fragrances and may not be copied or reused without permission.

10. Privacy

We respect your privacy and are committed to protecting your personal information. Customer data is only used for order processing, delivery, and communication purposes.